If for any reason you are dissatisfied with a Relaxium product, we proudly stand behind our 90-day money-back guarantee!
To receive a refund within 90-days of your delivery, less shipping & handling, please access our self-service Help Desk for immediate assistance at RelaxiumHelp to acquire an RMA (Return Merchandise Authorization) number that has to be included in your return package -- this will ensure your return gets credited to the correct account. Be sure to include your RMA number along with your name, address & phone number inside the package with your return/product and send to:
Return address:
Relaxium Return
820 Atlantic Avenue
North Kansas City, MO 64116
All returned bottles must be unopened (minus your one trial bottle).Customers are responsible for all shipping costs. Once the return has processed, allow 7-10 business days for the refund to post to your method of payment. We strongly recommend keeping the RMA and return package tracking number provided to you until your refund has been posted to your account.
We thank you for trying FLEXIUM!
The American Behavioral Research Institute, LLC mobile message service (the "Service") is operated by American Behavioral Research Institute, LLC (“American Behavioral Research Institute, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to American Behavioral Research Institute, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of American Behavioral Research Institute, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with American Behavioral Research Institute, LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18772748306 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other American Behavioral Research Institute, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18772748306 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.